Example: 123401 must be entered as 1234001 in the login field.
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CWEMC is updating its billing system to add three digits at the end of account numbers instead of two digits that are currently used. This is necessary to accommodate a computer upgrade with our software vendor.
The last two digits of an account number identify each account individually for members with multiple meters. For instance, account numbers that are currently listed as 1234567801, should be updated to 12345678001.
If you have any questions or need help regarding the changes to your bill, feel free to call the co-op at 1-800-323-9081 and someone will be available to answer your questions. The three- digit account update will go into effect on February 25, 2012.
Clarke-Washington EMC, a Touchstone Energy® Cooperative, is a member owned electric cooperative headquartered in Jackson, Alabama. Clarke-Washington EMC serves nearly 22,000 meters across some 4,000 miles of line in Clarke, Washington, Monroe and Wilcox counties of Alabama, the municipalities of Coffeeville, Chatom, Millry and McIntosh.
Notice: Effective January 1, 2010 a convenience fee will be charged for use of credit card, debit card and e-check payments for payment of electric bills. This fee is a pass-through fee from the company we use to make these transactions. The fee will be $1.00 for e-checks and $2.00 for credit and debit card transactions.